Skivvy Serve Private Limited (hereinafter referred to as “Housmaid” or “Us”), primarily operates, controls and manages the Services (through Service Providers such as Maid, Cook, Babysitter, Gardner, Servant, Driver, Elder Care and Pantry Boy, etc. hereinafter referred to as “Team Member”) provided by it through its website www.housmaid.com operated from its corporate office at Unit No. 152, Spaze IT Park, 1st Floor, Sohna Road, Sector 49, Gurugram, Haryana – 122001 (“Gurgaon Corporate Office”). The Terms and Conditions mentioned hereinafter are applicable to all individuals who use the website or intend to use the website www.housmaid.com or avail the services provided by Housmaid (hereinafter also referred to as “User or “You”).
That Housmaid is a full-stack platform for hiring Maid, Cook, Babysitter, Gardner, Servant, Driver, Elder Care, and Pantry Boy, etc as per Client’s budget and requirements. We attempt to make the flow of process easy in order to meet your requirements and assist you with the same.
That Housmaid is an ethical and law-abiding entity committed to the service of providing its Clients with Team Members appropriate for prescribed jobs and with providing Team Members a safe, secure and appropriate working environment. Housmaid has a no-tolerance policy against any individual committing crimes or violating the law, whether a Team Member or a Client. Housmaid shall take strict actions against the Client in the event that Housmaid suspects, receives information or is informed of any action, inaction or intention of the Client to commit illegal or unlawful activities against the Team Member.
You specifically agree that by using the website, you are at least 18 years of age and you are competent under law to enter into a legally binding and enforceable contract.
TERMINATION BY YOU
EFFECT OF TERMINATION
Upon termination of your Account, your right to participate in the Website, including, but not limited to, your right to offer or purchase Services and your right to receive any fees or compensation, including, without limitation, referral discounts, incentive bonuses, or other special offer rewards, shall automatically terminate.
Upon Termination of Service, the following shall occur: all rights granted to you hereunder will immediately terminate; and you shall promptly destroy all copies of Housmaid Data (as defined below), details of the Team Member and other content in your possession or control. You further acknowledge and agree that Housmaid shall not be liable to you or any third party for any termination of your access to the Website. Upon Termination of Service, Housmaid retains the right to use any data collected from your use of the Website for internal analysis and archival purposes, and all related licenses you have granted Housmaid hereunder shall remain in effect for the foregoing purpose. In no event is Housmaid obligated to return any Submitted Content to you. Sections of this document shall survive expiration or termination of the Website or your Account.
You agree to indemnify and hold Housmaid, and its officers, managers, members, affiliates, successors, assigns, directors, agents, service professionals, suppliers, and employees harmless from any claim or demand, including reasonable attorneys’ fees and court costs, made by any third party due to or arising out of the Termination of Service.
Monthly billing/fee cannot be waived off or refunded after availing the services. If any of the Team Member leaves the job in between his/her work tenure the amount will be charged on a pro rata basis. If at any point of time you want to discontinue any services, the amount will not be refunded back. We are not responsible for the claim of any damage/loss, liabilities, expenses incurred by the Team Member.
Upto 3 Free Replacements of any Team Member is valid. Team Member are allowed to avail 2 paid leaves in one-month period.
Aspects of the Website and other Housmaid services may be supported by advertising revenue. As such, Housmaid may display advertisements and promotions on the service of third Party entities. The manner, mode and extent of advertising by Housmaid on the Website are subject to change and the appearance of advertisements on the Website does not necessarily imply endorsement by Housmaid of any advertised products or services. You agree that Housmaid shall not be responsible or liable for any loss or damage of any sort incurred by you as a result of any such dealings or as the result of the presence of such advertisers on the Website.
THIRD – PARTY LINKS, CONTACT FORMS & PHONE NUMBERS
The Website may provide, or third parties may provide, links, contact forms and/or phone numbers to other websites or resources, including, without limitation, social networking, blogging and similar websites through which you are able to log into the Website using your existing account and log-in credentials for such third-party websites. Certain areas of the Website may allow you to interact and/or conduct transactions with such third-party sites, and, if applicable, allow you to configure your privacy settings in your third-party site account to permit your activities on the Website to be shared with your contacts in your third-party site account. Because Housmaid has no control over such sites and resources, you acknowledge and agree that Housmaid is not responsible for the availability of such external sites or resources, and is not responsible or liable for any content, advertising, products, goods or services on or available from such websites or resources.
DISCLAIMER OF WARRANTIES
You agree that your use of the website shall be at your own risk. To the fullest extent permitted by law, and housmaid and its officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, service professionals, suppliers, and agents disclaim all warranties, express, implied, statutory or otherwise, and make no warranties, representations, or guarantees in connection with this website, the services offered on or through this website, any data, materials, submitted content, relating to the quality, suitability, truth, accuracy or completeness of any information or material contained or presented on this website, including without limitation the materials, data and submitted content of other users of this site or other third parties. unless otherwise explicitly stated, to the maximum extent permitted by applicable law, this website, the services offered on or through this website, data, materials, submitted content, and any information or material contained or presented on this website is provided to you on an “as is,” “as available” and “where is” basis with no warranty of implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights.
Housmaid does not provide any warranties against errors, mistakes, or inaccuracies of data, content, information, materials, substance of the website or submitted content, any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the website by any third party, any interruption or cessation of transmission to or from the website, any defamatory, offensive, or illegal conduct of any third party or service user or service provider, or any loss or damage of any kind incurred as a result of the use of any data, content, information, materials, substance of the website or submitted content posted, emailed, transmitted, or otherwise made available via the website. housmaid does not endorse, warrant, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the website or any hyperlinked site or featured in any banner or other advertisement. housmaid will not be a party to or in any way be responsible for monitoring any transaction between you and any party, including third party service professionals of products or services. as with the use of any product or service, and the publishing or posting of any material through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.
Limitations of Liability:
In no event shall housmaid, or its respective officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, service professionals, suppliers, attorneys or agents, be liable to you for any direct, indirect, incidental, special, punitive, consequential or exemplary damages (including but not limited to loss of business, revenue, profits, use, data or other economic advantage) whatsoever resulting from any (i) access to or use of the website or any services offered by any service professionals via the website, including services provided pursuant to an agreement formed independently of the website, whether or not an agreement for service formed via the website is in effect; (ii) errors, mistakes, or inaccuracies of data, marks, content, information, materials or substance of the website or submitted content; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein; (iv) any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the website by any third party; (v) any interruption or cessation of transmission to or from the website; (vi) any errors or omissions in any data, content, information, materials or substance of the website or submitted content; (vii) any failed negotiations for a service, any disputes that arise during or after the negotiation of a service or the formation of a contract for a service, or any other dispute that arises between users of the website; (viii) any defamatory, offensive, or illegal conduct of any third party or service user or service professional; or (ix) any use of any data, marks, content, information, materials or substance of the website or submitted content posted, emailed, transmitted, or otherwise made available on or through the website, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not Housmaid is advised of the possibility of such damages. the foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
In no event shall the total, aggregate liability of Housmaid, or any of the above-referenced respective parties, arising from or relating to the website, and/or submitted content exceed the total amount of fees actually paid to Housmaid by you here under.
You hereby acknowledge and agree that Housmaid shall not be liable for submitted content or the defamatory, offensive, or illegal conduct of any third party or service user or service provider and that the risk of harm or damage from the foregoing rests entirely with you. you further acknowledge and agree that Housmaid shall not be liable for any direct, indirect, incidental, special, punitive, consequential or exemplary damages (including but not limited to loss of business, revenue, profits, use, data or other economic advantage) whatsoever resulting from or relating to any contract between website users entered into independently of the website.
INDEMNIFICATION & RELEASE
If you have a dispute with one or more website users, you forever release Housmaid (and its officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, service professionals, suppliers, agents, subsidiaries, and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with your use of the website and/or any submitted content.
NO THIRD – PARTY BENEFICIARIES
STATUTE OF LIMITATIONS
You agree that any cause of action arising out of or related to the Website must commence within one year after the cause of action accrues. Otherwise, such cause of action is permanently barred.